CVE-2024-57727 - PatchNow

📋 Vulnerability Details

Data Source: CIRCL

Confidence: HIGH

Exploitation Method: DIRECT_NETWORK

CVE Published: 2025-01-15

Added to CISA KEV: 2025-02-13 29 DAYS BETWEEN CVE AND KEV

🎯 Recommendations:

CRITICAL: Check for indicators of compromise - this vulnerability is in CISA KEV indicating active exploitation in the wild. Review logs, check for unauthorized access, verify system integrity
Immediately upgrade SimpleHelp to version 5.5.8 or later which addresses these path traversal vulnerabilities
Monitor SimpleHelp server logs for suspicious file access attempts and unusual HTTP requests with path traversal patterns (../, \..\, etc.)
HIGHEST priority patching - actively exploited critical vulnerability in internet-facing remote support infrastructure

🔍 Web Intelligence (Kagi · 2026-06-04)

CVE-2024-57727 is a critical path traversal vulnerability affecting SimpleHelp remote support software, which has been actively exploited by malicious actors, including those involved in ransomware campaigns ^[1].

Vulnerability Overview and Impact

Vulnerability Type: Path Traversal ^[3].
Impact: Successful exploitation allows an unauthenticated remote attacker to download arbitrary files from the SimpleHelp host ^[2].
Sensitive Data: Attackers can access server configuration files, which may contain sensitive information that facilitates further compromise of the system or network ^[2].
CVSS Score: 7.5 (High) ^[3].

Exploitation and Threat Actor Activity

Active Exploitation: The vulnerability is confirmed to be exploited in the wild ^[1].
Ransomware/Targeted Attacks: CISA added this vulnerability to its Known Exploited Vulnerabilities (KEV) Catalog in February 2025, noting its use by ransomware actors ^[1].
Exploitation Requirements:

* Access: Remote (network-based) ^[3]. * Authentication: Unauthenticated (no login required) ^[3]. * User Interaction: None required; the attack is performed via crafted HTTP requests ^[2].

PoC Availability: Proof-of-concept code and detection templates (such as Nuclei templates) are publicly available, which has facilitated testing and exploitation ^[2] ^[4].

Affected Versions and Mitigation

Affected Versions: SimpleHelp versions 5.5.7 and earlier are vulnerable ^[3].
Mitigation Status: Organizations are urged to immediately implement mitigations provided by the vendor, which typically involves updating to a patched version of the software ^[1]. Users should consult official SimpleHelp security advisories to ensure they are running a secure version.

Sources

Ransomware Actors Exploit Unpatched SimpleHelp Remote Monitoring and ...
CISA added CVE-2024-57727 to its Known Exploited Vulnerabilities (KEV) Catalog on Feb. 13, 2025. CISA urges software vendors, downstream customers, and end users to immediately implement the Mitigations listed in this advisory based on confirmed compromise or risk of compromise.
nuclei-templates/http/cves/2024/CVE-2024-57727.yaml at main ... - GitHub
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various…
CVE-2024-57727 Detail - NVD
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to ... CVE-2024-57727 is a path traversal vulnerability that allows unauthenticated attackers to access sensitive files from SimpleHelp host. The…
imjdl/CVE-2024-57727
CVE-2024-57727. Contribute to imjdl/CVE-2024-57727 development by creating an account on GitHub.